Categories

Terms & Conditions

Welcome to CraftsNeed.com

Craftsneed.com provides you with the content and services available on the Site subject to the following terms and conditions:

Our Privacy Policy and other terms and conditions and policies which you may find throughout our Site in connection with certain functionality, features or promotions, as well as customer service; all of which are deemed a part of and included within these terms and conditions (collectively, "Terms and Conditions"). By accessing or using the Site, you are acknowledging that you have read, understood, and agreed, without limitation or qualification, to be bound by these Terms and Conditions.

1. Acceptance of Terms of Use

Please read these terms and conditions carefully. By accessing this website you agree to be bound by the terms and conditions below. The company reserves the right to alter, amend and modify these terms and conditions at its sole discretion. All such amendments and modifications will be duly notified on this website. If you are not agreeable to the terms and conditions we request you not to access this website.

2. Privacy Policy:

User of Craftsneed.com hereby consents, expresses and agrees that he has read and fully understands the privacy policy of Craftsneed.com The user further consents that the terms and contents of such privacy policy are acceptable to him.

3. Security

We take reasonable care to make our site secure. Craftsneed.com protects your online order and registration information by using Secure Sockets Layer (SSL) technology. If you are a registered Craftsneed.com user, we will securely store your credit/debit card details on our systems. These details will be fully encrypted and only used to process card transactions which you have initiated. In order to protect your personal information further, you should be careful about providing your password to others.

4. User Account, Password, and Security:

You will receive a password and account designation upon completing the website's registration process. You are responsible for maintaining the confidentiality of the password and account, and are fully responsible for all activities that occur under your password or account. You agree to 

(a) Immediately notify Craftsneed.com of any unauthorized use of your password or account or any other breach of security

(b) Ensure that you exit from your account at the end of each session. Craftsneed.com cannot and will not be liable for any loss or damage arising from your failure to comply with this section

5. Accuracy of Information

We attempt to be as accurate as possible when describing our products on the Site; however, to the extent permitted by applicable law, we do not warrant that the product descriptions, colours, information or other content available on the Site are accurate, complete, reliable, current, or error-free.

6. Your Obligations and Responsibilities

In the access or use of the Site, you shall comply with these Terms and Conditions and the special warnings or instructions for access or use posted on the Site. You shall act always in accordance with the law, custom and in good faith. You may not make any change or alteration to the Site or any Content or services that may appear on this Site and may not impair in any way the integrity or operation of the Site. Without limiting the generality of any other provision of these Terms and Conditions, if you default negligently or wilfully in any of the obligations set forth in these Terms and Conditions, you shall be liable for all the losses and damages that this may cause to Craftsneed.com, our affiliates, partners or licensors.

7. Copyright and Trade Marks

All the contents included on the website, such as images, logos, photographs, text, graphics, buttons and micro sites is the exclusive property of Craftsneed.com. Any copying, distributing, transmitting, posting, linking, deep linking, or otherwise modifying the website is strictly prohibited. Any violation of this policy may result in a copyright, trademark or other intellectual property right infringement that may subject End User to civil and / or criminal penalties.

Craftsneed.com and other marks indicated on our website are trademarks or registered trademarks of Craftsneed.com. All other trademarks not owned by Craftsneed.com that appear on this website are the property of their respective owners, who may or may not be affiliated with, connected to, or sponsored by Craftsneed.com

8. Pricing

Craftsneed.com to provide best price on all products and services on the website. However, Craftsneed.com does not guarantee that the price on all products will be lowest in the city region or any geography. Also the price on the website is not subject to any comparison with same or similar products available on other offline or online sale. All prices are in Indian rupees. Prices, products and services may change at Craftsneed.com discretion.

Craftsneed.com provides accurate product and pricing information. In case of any incorrect product pricing or information, for example if the product, due to a typographical error, is listed at an incorrect price or the product information is incorrect, Craftsneed.com shall contact you at such an instance or cancel your order and notify regarding such cancellation through the agreed mode of communication.

Craftsneed.com has the rights to modify the price of the product and contact you. In the event Craftsneed.com accepts your order the same shall be debited to you credit card account.

9. Cancellation by Craftsneed.com

There would be certain instance where it might not be possible for us to accept the order and be compelled to cancel the same. Craftsneed.com reserves the right to cancel or refuse any order at our sole discretion. The situations which might result in cancellation may be due to limitation on stock available for purchase, errors in product and pricing information, issues identified from our credit and fraud avoidance department or any defect in the quality of the product. We will instruct you if all or any portion of your order is cancelled, or if any additional information is required to process your order through the agreed mode of communication. If your order is cancelled after the credit card is charged, the said amount will be reversed to your credit card account.

10. Cancellation by Customers

If in case we receive cancellation notice, Craftsneed.com reserves the right to cancel to accept or reject the cancellation notice. Notice shall be accepted only if the order has not been approved and processed by us, refund of the paid amount will be made. Craftsneed.com reserves the right to decide if the order is processed or not. Cancellation must be conveyed within 24 hours of making the order

11. Credit Card Details

You confirm that the credit/debit card that is being used is yours or that you have been specifically authorized by the owner of the credit/debit card to use it. You further agree and undertake to provide the correct and valid credit card details to Craftsneed.com Further the said information will not be utilized and shared by Craftsneed.com with any of the third parties unless required for fraud verifications or by law, regulation or court order. All credit/debit card holders are subject to validation checks and authorization by the card issuer. If the issuer of your payment card refuses to authorize payment to Craftsneed.com, we will not be liable for any delay or non-delivery.

12. Intellectual Property Rights:

 (a) Unless otherwise indicated or contained to the contrary or any proprietary material owned by a third party and so expressly mentioned, Craftsneed.com owns all Intellectual Property Rights to and into the website, including, without limitation, any and all rights, title and interest in and to copyright, related rights, patents, utility models, trademarks, trade names, service marks, designs, know-how, trade secrets and inventions (whether patentable or not), meta tags, source code, goodwill, databases, text, content, graphics, icons, and hyperlinks. You acknowledge and agree that you shall not use, reproduce or distribute any content from the website without obtaining authorization from Craftsneed.com

(b) Notwithstanding the foregoing, it is expressly clarified that you will retain ownership and shall solely be responsible for any content that you upload or provide when using any service, including any text, data, information, images, photographs, music, sound, video or any other material which you may upload, transmit or store when making use of our various service. However, with regard to the product customization service (as against other services like blogs and forums) you expressly agree that by uploading and posting content on to the website for public viewing and reproduction/use of your content by third party users, you accept the user whereby you grant a non-exclusive license for the use of the same.

13. Report Abuse:

As per these terms, users are solely responsible for every material or content uploaded on to the website. Users can be held legally liable for their contents and may be held legally accountable if their contents or material include, for example, defamatory comments or material protected by copyright, trademark, etc. If you come across any abuse or violation of these terms, please report us at http://info@craftsneed.com

14.WHAT IS YOUR RETURN POLICY:

We offer two options to make it easy to return your unopened and unused items within 2  days from the date you received your order. We do not accept returns of opened or used items.

To receive a refund to your original payment method for your returned items, less the original cost of shipping and handling, simply contact our support team and select one of the options below to return your purchase:

Option 1 (Domestic/INDIA. based customers only):

Reach out to us via email (Customercare@craftsneed.com) letting us know which item(s) you would like to return and why &  also you can call us @ 9840808000  from 10 am to 7 pm 

.

Option 2:

Let us know which item(s) you're returning and why via email (support@craftsneed.com) and send the item back via your preferred shipping method to the address below. You will be refunded once we received the unopened and unused items back to our warehouse.

Please handwrite a note including your email address or order ID, or otherwise include your receipt in the return packaging so that we can process your refund.