Privacy policy

Privacy Policy

Craftsneed.com is committed to ensuring that your privacy is protected. This Privacy Policy explains how we use the information we collect about you and procedures that we have in place to safeguard your privacy. This Privacy Policy forms part of the Terms & Conditions of Craftsneed.com.  By visiting the website of Craftsneed.com and/or by becoming a member you accept the provisions of this Privacy Policy. If you do not agree to our Privacy Policy, please refrain from using or accessing our website.

 We value our consumer’s trust placed in our brand craftsneed.com. We insist upon the highest standards for secure transactions and customer information privacy. Do read the following statements to learn about our information gathering & practices which we adhere.

Note: Our privacy policy is subject to change from time to time without notice. To make sure you are aware of any changes, please review this policy periodically.

 1. Collection of Information&use of Data – Personal & identifiable.

We store collected personally identifiable information (email address, name, phone number, etc.) from our registered customers when a free account is set up with craftsneed.com/craftsneed.in While one can browse through our site without the registration process, for the purpose of placing an order, one has to complete the registration process by filling all the valid information. 

We do use your contact information to send you intimation of new products & offers from time to time based on your previous orders placed & your interests.

By accepting the Terms and Conditions and Privacy Policy, you expressly agree to receive this information. If you do not wish to receive these communications, you may opt out of the receipt of certain communications in your account.

We may also use aggregate information and statistics for the purposes of monitoring website usage in order to help us develop the website and our services and may provide such aggregate information to third parties. These statistics will not include information that can be used to identify any individual.

While you are not required to submit any information to our website, if you do not provide the requested information, you may not be able to access or use some of the features and functions of our website and we may not be able to provide you with certain services. In providing our members with products or services or complying with legal or commercial requirements, we may disclose personal information to selected third parties.

 2. Use of Demographic and Profile Data

The personal information provided is used for fulfilling the services request placed by customers. To the extent we use your personal information to market our offers and new product launches, there is an option provided to opt-out of intimations. The information will also be used to resolve disputes; troubleshoot problems; promoting safe service; collect fee (owed- billing); measure interests of our products & services, Customize shopping / browsing experience; protect us against erroneous / fraudulent transactions, and other criminal activities, enforce the terms and conditions for shopping / use-age of the webpage; and as described to you at the time of collection of such relevant information.

We continually aim to improve our service and gather suggestions to improve our range offered, the data collected is also used to analyze demographic and profile data about our users and their activity on our website.
We identify and use your IP address to help diagnose problems, and to administer our website/ server from time to time. Your IP address is used to identify you & to gather broad demographic information.

We may indulge you in taking up & completing optional online surveys, in which, the consumer’s information and demographic information (like zip code, age, or income level) will be asked. We use this data to tailor your online experience, providing you with content that we think you might be interested in & we would endeavour to display content according to your shopping and browsing preferences.

 Cookies

 A "cookie" is a small piece of information stored by a server on a browser, so, it can be later read back (on being required). They are useful for enabling browsers to remember information specific to any given user. Craftsneed.com places both permanent and temporary cookies in your computer's hard drive. Itsybitsy.in's cookies do not contain any of your personally identifiable information.

Additionally, you may encounter cookies or other similar devices on our Website that are placed by third parties. We do not control the use of cookies by third parties. Privacy Preferences: This Website may contain information, including P3P privacy policies ("Privacy Preference Information"), intended to work with your selected privacy preferences. While we have tried to make such Privacy Preference Information included within this Website conform to this full-text of this Privacy Policy, this Privacy Policy is the definitive statement of the privacy policies and practices for this Website.

If this is a password-protected site, then this Website may use cookies or other technology to help us authenticate you, store and recognize your configuration and user attributes, facilitate your navigation and entitlements throughout the Website and customize its content so that the information made available is more likely to be of interest to you.

 3. Personal information sharing& use

We may choose to part with personal information to other corporate entities & affiliates to: help detect / prevent identity theft, fraud / other potentially illegal acts; correlate related or multiple accounts to prevent abuse of our services. This may also be used to facilitate joint or co-branded services that you request. Wherein, such services are provided by more than one corporate entity. Those entities & affiliates may not market to our customer as a result of such sharing unless it’s explicitly opted-in for.

Personal information may be disclosed, if required to do so, by law or in the good faith that such disclosure is reasonably necessary to respond to subpoenas, court orders, or other legal processes and proceedings. We may disclose personal information to law enforcement offices, third party rights owners, or others in the good faith belief that such disclosure is reasonably necessary to: enforce our Terms or Privacy Policy; respond to claims that an advertisement, posting or other content violates the rights of a third party; or protect the rights, property or personal safety of our users or the general public.

Craftsneed.com/craftsneed.in and its affiliates will share some or all of your personal information with another business entities, should we (or our associates) plan to merge with, or be acquired by that business entity. On occurrences of such transactions, the other business entity (or the new combined entity) will be required to follow this privacy policy with respect to your personal information.

5. Security Measures

We attempt to all times have stringent security measures to protect the loss, misuse, & alteration of our customers information under our control. Whenever a customer changes or access their account or their information, we offer the use of a secure server. Once your information is in our possession we adhere to strict security guidelines, protecting it against unauthorized access.

Craftsneed.com has put in place various security procedures to protect your information. However, please be advised that the Internet is not a secure medium. Craftsneed.com protects your personal information when you transact business on our website by requiring the use of a browser software program that supports industry standard SSL encryption with 128-bit key lengths. We also keep your information confidential. The internal procedures of craftsneed.com cover the storage, access and disclosure of your information.

6. Advertisements on craftsneed.com

We may use third-party advertising companies to serve ads and this will be viewed by our customers on browsing / shopping at our website. These companies may use information (not including your name, address, email address, or telephone number) about your visits to this and other websites in order to provide advertisements about goods and services of interest to you.

5. Consent

By submitting your information, you expressly consent to the use of that information as set out in this privacy policy. If we change our privacy policy we will post the changes on this page, and may place notices on other pages of the website, so that you may be aware of the information we collect and we how we use it at all times. Continued use of our website will signify that you agree to any such changes.

6. External Links

Please be advised that craftsneed.com is not responsible for any information that is provided to third party websites linked or not linked to our website. Such is provided at your own risk and subject to the terms of service and/or privacy policy (if any) of such third party website.

8. Queries / Questions?

Any Queries / Questions regarding this statement should be directed to the following address: info@craftsneed.com

Terms &Codnitions

Welcome to CraftsNeed.com

CraftsNeed.com  provides you with the content and services available on the Site subject to the following terms and conditions:

Our Privacy Policy and other terms and conditions and policies which you may find throughout our Site in connection with certain functionality, features or promotions, as well as customer service; all of which are deemed a part of and included within these terms and conditions (collectively, "Terms and Conditions"). By accessing or using the Site, you are acknowledging that you have read, understood, and agreed, without limitation or qualification, to be bound by these Terms and Conditions.

1. Acceptance of Terms of Use

Please read these terms and conditions carefully. By accessing this website you agree to be bound by the terms and conditions below. The company reserves the right to alter, amend and modify these terms and conditions at its sole discretion. All such amendments and modifications will be duly notified on this website. If you are not agreeable to the terms and conditions, we request you not to access this website.

2. Privacy Policy:

User of craftsNeed.com hereby consents, expresses and agrees that he has read and fully understands the privacy policy of CraftsNeed.com. The user further consents that the terms and contents of such privacy policy are acceptable to him.

3. Security

We take reasonable care to make our site secure. CraftsNeed.com protects your online order and registration information by using Secure Sockets Layer (SSL) technology. If you are a registered CraftsNeed.com user, we will securely store your credit/debit card details on our systems. These details will be fully encrypted and only used to process card transactions which you have initiated. In order to protect your personal information further, you should be careful about providing your password to others.

4. User Account, Password, and Security:

You will receive a password and account designation upon completing the website's registration process. You are responsible for maintaining the confidentiality of the password and account, and are fully responsible for all activities that occur under your password or account. You agree to 

(a) Immediately notify CraftsNeed.com of any unauthorized use of your password or account or any other breach of security

(b) Ensure that you exit from your account at the end of each session. CraftsNeed.com cannot and will not be liable for any loss or damage arising from your failure to comply with this section

5. Accuracy of Information

We attempt to be as accurate as possible when describing our products on the Site; however, to the extent permitted by applicable law, we do not warrant that the product descriptions, colours, information or other content available on the Site are accurate, complete, reliable, current, or error-free.

6. Your Obligations and Responsibilities

In the access or use of the Site, you shall comply with these Terms and Conditions and the special warnings or instructions for access or use posted on the Site. You shall act always in accordance with the law, custom and in good faith. You may not make any change or alteration to the Site or any Content or services that may appear on this Site and may not impair in any way the integrity or operation of the Site. Without limiting the generality of any other provision of these Terms and Conditions, if you default negligently or wilfully in any of the obligations set forth in these Terms and Conditions, you shall be liable for all the losses and damages that this may cause to Varnas.in, our affiliates, partners or licensors.

7. Copyright and Trade Marks

All the contents included on the website, such as images, logos, photographs, text, graphics, buttons and micro sites is the exclusive property of Varnas.in. Any copying, distributing, transmitting, posting, linking, deep linking, or otherwise modifying the website is strictly prohibited. Any violation of this policy may result in a copyright, trademark or other intellectual property right infringement that may subject End User to civil and / or criminal penalties.

CraftsNeed.com and other marks indicated on our website are trademarks or registered trademarks of CraftsNeed.com. All other trademarks not owned by CraftsNeed.com that appear on this website are the property of their respective owners, who may or may not be affiliated with, connected to, or sponsored by CraftsNeed.com.

8. Pricing

CraftsNeed.com ensures to provide best price on all products and services on the website. However, CraftsNeed.com does not guarantee that the price on all products will be lowest in the city region or any geography. Also the price on the website is not subject to any comparison with same or similar products available on other offline or online sale. All prices are in Indian rupees. Prices, products and services may change at CraftsNeed.com discretion.

CraftsNeed.com provides accurate product and pricing information. In case of any incorrect product pricing or information, for example if the product, due to a typographical error, is listed at an incorrect price or the product information is incorrect, CraftsNeed.com shall contact you at such an instance or cancel your order and notify regarding such cancellation through the agreed mode of communication.

CraftsNeed.com has the rights to modify the price of the product and contact you. In the event CraftsNeed.com accepts your order the same shall be debited to you credit card account.

9. Cancellation by CraftsNeed.com

There would be certain instance where it might not be possible for us to accept the order and be compelled to cancel the same. Varnas.in reserves the right to cancel or refuse any order at our sole discretion. The situations which might result in cancellation may be due to limitation on stock available for purchase, errors in product and pricing information, issues identified from our credit and fraud avoidance department or any defect in the quality of the product. We will instruct you if all or any portion of your order is cancelled, or if any additional information is required to process your order through the agreed mode of communication. If your order is cancelled after the credit card is charged, the said amount will be reversed to your credit card account.

10. Cancellation by Customers

If in case we receive cancellation notice, CraftsNeed.com reserves the right to cancel to accept or reject the cancellation notice. Notice shall be accepted only if the order has not been approved and processed by us, refund of the paid amount will be made. CraftsNeed.com reserves the right to decide if the order is processed or not. Cancellation must be conveyed within 24 hours of making the order

11. Credit Card Details

You confirm that the credit/debit card that is being used is yours or that you have been specifically authorized by the owner of the credit/debit card to use it. You further agree and undertake to provide the correct and valid credit card details to CraftsNeed.com. Further the said information will not be utilized and shared by Varnas.in with any of the third parties unless required for fraud verifications or by law, regulation or court order. All credit/debit card holders are subject to validation checks and authorization by the card issuer. If the issuer of your payment card refuses to authorize payment to CraftsNeed.com, we will not be liable for any delay or non-delivery.

12. Intellectual Property Rights:

 (a) Unless otherwise indicated or contained to the contrary or any proprietary material owned by a third party and so expressly mentioned, CraftsNeed.com owns all Intellectual Property Rights to and into the website, including, without limitation, any and all rights, title and interest in and to copyright, related rights, patents, utility models, trademarks, trade names, service marks, designs, know-how, trade secrets and inventions (whether patentable or not), meta tags, source code, goodwill, databases, text, content, graphics, icons, and hyperlinks. You acknowledge and agree that you shall not use, reproduce or distribute any content from the website without obtaining authorization from Varnas.in.

(b) Notwithstanding the foregoing, it is expressly clarified that you will retain ownership and shall solely be responsible for any content that you upload or provide when using any service, including any text, data, information, images, photographs, music, sound, video or any other material which you may upload, transmit or store when making use of our various service. However, with regard to the product customization service (as against other services like blogs and forums) you expressly agree that by uploading and posting content on to the website for public viewing and reproduction/use of your content by third party users, you accept the user whereby you grant a non-exclusive license for the use of the same.

13. Report Abuse:

As per these terms, users are solely responsible for every material or content uploaded on to the website. Users can be held legally liable for their contents and may be held legally accountable if their contents or material include, for example, defamatory comments or material protected by copyright, trademark, etc. If you come across any abuse or violation of these terms, please report us at info@craftsneed.com